Refund & Returns Policy
Last updated: July 2026
🎉 30-day returns on all orders. Your satisfaction is our priority.
Return Window
You may return most items within 30 days of delivery for a refund or exchange. Items must be unused, in their original condition, and in their original packaging.
How to Start a Return
- Email us at info@quickbooktips.shop with your order number and reason for return.
- We will provide return instructions and a return shipping label where applicable.
- Pack the item securely and ship it back using the instructions provided.
Return Address
RETURN ITEMS TO
AESIR CONSULTANCY GROUP LTD
24 Maple Avenue, Colburn
Catterick Garrison, England, DL9 4RS
Please include your order number inside the package.
Refund Timeline
| Stage | Timeframe |
|---|---|
| Return received and inspected | Within 2–3 business days |
| Refund issued to original payment method | 3–5 business days after inspection |
| Refund appears on statement | Up to 5–10 business days (bank processing) |
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours with photos and we will arrange a free replacement or full refund — no return required.
Non-Returnable Items
- Items marked as final sale
- Items that have been used or are not in original condition
- Items returned after the 30-day window without prior approval